THE WAREHOUSE MANAGEMENT HANDBOOK PDF
by Council of Supply Chain Management Professionals .. Tompkins, J. A. and Smith, J. D., (, ) The Warehouse Management Handbook. The Warehouse Management Handbook book. Read 5 reviews from the world's largest community for readers. Warehouse Management System) to control this part of their supply chain. However, there are many aspects that can and need to be considered from a manual.
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Warehouse Management A Complete pixia-club.info - Ebook download as PDF File decision on where to site a warehouse does not have to be totally manual as. The Logistics Handbook: A Practical Guide for the Supply Chain Management of Health. Commodities. Arlington, Va.: USAID | DELIVER PROJECT, Task Order. The Warehouse Management Handbook Jerry D. Smith James A. Tompkins. Download The Read Online The Warehouse Management Handbook pdf.
Supply chain includes other functions such as purchasing, engineering, production, finance, marketing, and related control activities in the single company. First, the supply chain is made up of processes. These cover a broad range including sourcing, manufacturing, transporting, and selling physical products. The definition includes the corresponding activities for a service.
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Life cycle refers to both the market life cycle and the usage life cycle. That computer, a product, and that year mortgage, a service, must be supported long after newer products take the place of older ones. For this reason, product support after the sale can be an important — if not the most important — supply chain component. For this reason, the longevity of the seller and its reputation for product support are important factors in the purchasing decision.
Physical, information, and financial flows are frequently cited dimensions of the supply chain. Information and financial components are as important as physical flow in many supply chains. Often omitted from the supply chain discussion is the role of knowledge inputs into supply chain processes.
A prime example is new-product development. Such knowledge inputs are the stuff of future growth through product innovation. This supply chain process for new products requires close coordination of intellectual input the design with physical inputs components, prototypes, market studies, and the like. Today, added value in the form of intellectual capital is vital to marketing profitable goods and services. The supply chain should support the satisfaction of end-user requirements.
These requirements give rise to the fundamental reason for the supply chain in the first place. We also qualify a supply chain as having multiple linked suppliers. Also, we think a supply chain could be multiple outlets representing a single enterprise. So the neighborhood barber would not constitute a supply chain under our definition. A chain of barbershops would be a supply chain. The farmer selling watermelons from his field by the side of the road would not qualify; the supermarket would.
The supply chain is not limited in terms of flow direction. Many consider supply chains only in terms of flow from suppliers to end-users. For the physical processes, this is largely true.
But supply chain design cannot ignore backward flows for product returns, rebates, incentive payments, and so forth.
The Warehouse Management Handbook
So much of what flows in the supply chain is two-way, including physical product, information, money, and knowledge. Services also have supply chains. Production planning for the research and development department, which produces designs, not products, can benefit from the same techniques used by product manufacturers. Federal Express and UPS operate service businesses. But they are certainly also complex supply chains. A software company is challenged to constantly improve its product through upgrades, so it too could be considered a supply chain for a knowledge-based product.
These examples represent supply chains also.
The extended product includes the basic product or service, the supply chain that delivers it, plus other features and factors that go along with the product or service. Examples include automobiles, personal computers, or cups of coffee. However, there can be great differences in extended products. Examples are the broadened choices we have for buying personal computers like the one used to write this book.
We can purchase them in a store, over the Internet, or by telephone. The furniture industry offers another example. Our buying decision likely begins with a need for the basic product or service, but quickly moves to extended product factors such as delivery, service, and reputation.
Often, the functionality of the product is taken for granted. Extended product factors rule the buying decision. For many products, the supply chain design is the residence of the most important extended product features.
Figure 1. It shows some of the factors that might influence us to buy a computer. Once we decide we need a computer, many more decisions must be made. Latest technology or something adequate for our tasks?
How much capacity for the hard drive, the memory? What should it cost? How much can we afford to pay? Where can we get the best deal?
These tend to be more subtle and intuitive. These include dealer quality, selection, brand image, service, and customer support. The supply chain enters into a number of these extended product factors. Supply chain cycle times and information systems improve the chances. For many, this service is also very lucrative. How well is the organization staffed? Are the procedures user friendly? Are responses prompt? Will the organization be around when the need arises?
Many products we buy or contemplate buying have similar customer dynamics. A poorly executed base product will fail in the market.
When competitors loom, it will be the best basic product along with the best extended product features that will succeed. Here is our definition of SCM. Supply chain management: Design, maintenance, and operation of supply chain processes for satisfaction of end user needs.
We feel that SCM is a discipline worthy of a distinct identity. This identity puts it on a level with other disciplines like finance, operations, or marketing. Indeed, many companies now have an executive with just such a title. Our definition reflects the idea that SCM extends to both the supply chain formulation and its subsequent operation and maintenance.
This book focuses on both. We discuss SCM in terms of strategic design, getting the most in competitive success from supply chain design. We also discuss options for organizing to sustain the design in operation. Another topic, wringing costs out of the supply chain, strikes at the maintenance and improvement of an existing chain. Old missions must be achieved in new ways.
In general SCM is broadening the roles of many. We begin in Chapter 2 with a description of the frequently encountered supply chain viewpoints that reside in different organizations. References 1. Sutherland, Joel, unpublished data, Francis J. Different companies — and even managers in a single company — have different viewpoints, or paradigms, when it comes to the supply chain. And these paradigms are evolving rapidly.
There is no right or wrong supply chain viewpoint.
In fact, the view in one company probably should differ from the view in another. As time moves on and competitive pressures shift, the need to change viewpoints will surely occur. In this view, companies are a collection of individual departments. In manufacturing companies, examples of dominant functions are Procurement, Operations, Engineering, and Distribution.
In the functional organization, each department has, to a large degree, its own agenda. Oversight of links between departments is weak within the company. Performance evaluation in these companies typically centers on cost. Procurement is measured on the purchase cost of material and material overhead rates. Manufacturing has measures such as direct labor productivity and the cost of quality of delivered products.
Distribution effectiveness is measured on the percentage of selling price represented by distribution cost.
In the functional organization, strong department heads sponsor change projects. Information systems also center on the needs of the departments. Most improvement initiatives are local. They may or may not improve the supply chain as a whole. Service organizations also buy many goods and services.
Many look for ways to consolidate their demand for support items like office supplies, having realized they spend ample amounts in this category. Also, many service organizations depend on other suppliers. For example, auto insurers have large networks of repair shops and adjusters. Seeking long-term relationships to lower costs is important in an era of managed care. The cost of outside material and services makes this an attractive target for cost reduction.
This brings on programs such as sourcing initiatives, supplier reduction programs, and vendor-managed inventory VMI.
Efforts in companies following the procurement viewpoint reach outside the company into the upstream supplier base. Frequently, especially when the buyer dominates the seller, partnership talk centers on price reductions.
Frequently, this shifts profits from one party to another in the chain without fundamental improvement. Of course, physical movement of products along stages in the supply chain is an important part of most economies. The logistics view often addresses the outbound downstream side in much the same way as the procurement viewpoint worked with the inbound side. Supply chain improvement focuses on cost reduction aimed at incremental improvements in profit.
Typical activities include modeling or automating warehouses, distribution centers, and transportation networks to reduce cost. In the logistics and transportation paradigm, when companies decide to anoint a supply chain executive, they will likely pick the head of distribution.
New software products plus new ways of moving information around make this an active area. Electronic data interchange EDI is an early example of ways to improve communications among companies. A barrier has been the lack of integrated software, both inside and outside the company. Efforts are being made by organizations such as the Supply-Chain Council described in Chapter 23 to standardize definitions of data elements and processes.
This facilitates information sharing along the supply chain. A frequently cited example is Wal-Mart, which moves point-of-sale data back through its system to its suppliers. This reduces the need for forecasting in supply chain decision-making. The effort drives toward implementation of the technology, not necessarily improvement in underlying processes.
Some commentators have declared the death of BPR. However, the intent of BPR, if not the label, will always be with us. BPRtype efforts take many forms. For example, new computer systems and reengineering are closely linked in many minds. Systems and technology design should follow process design. This is also the intent of BPR.
So the underlying process requirements, not the technology itself, are the dominant force behind the change. Most BPR efforts are confined to one company. With this viewpoint, supplier relations, logistics, and information systems support customer satisfaction. This, in turn, leads to increased market share and profit. Costs, while important, are secondary.
We discuss this last view in depth in this book. This is not intended to lessen the importance of the other views. But those views are subordinated to the strategic context in which implementation projects are conducted.
This impact is better planned than left to chance.
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Be the first to ask a question about The Warehouse Management Handbook. Lists with This Book. This book is not yet featured on Listopia. Community Reviews. Showing Rating details. Sort order. Mar 11, Brooks rated it it was ok Shelves: Purchased and read as a reference book, but surprising, I hardly ever use it now. Not as practical as I had hoped.
Needs a new edition to be of use in the current state of the industry.
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The industry also needs a plethora of support equipment ranging from sophisticated electronic testing equipment to gloves used in patient treatment. Summary and conclusion In order to be productive and efficient in the picking process.
It consists of order processing, warehousing, and transportation. Most of the innovations have two themes. As capacity catches up with demand, the overall value of the brand becomes more and more important.
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